What We Collect and Why It Matters
When you open an account, we collect the information you provide directly — your name, contact details, and the e-wallet identifiers linked to DANA, OVO, or GoPay transactions. We also collect technical data automatically: your device type, browser session, IP address, and interaction logs. This helps
-
1
us verify account ownership, process wallet deposits and withdrawals correctly, and detect unusual activity that could affect your account security. We do not sell your personal data to third parties. Where we share data with payment processors — including the local payment rails you use —
-
2
it is strictly to complete the transaction you initiated. Data retention follows applicable local law and regional eligibility rules; we keep records only as long as we need them for the purpose they were collected. If you are accessing the platform from Indonesia, your eligibility and
-
3
data rights depend on local law. We store data on servers with access controls and encryption in transit. Cookies and session trackers help the lobby load your preferences and keep your session secure across mobile and desktop. You can request a copy of your data or
-
4
ask us to delete your account records by contacting our support channel directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.